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FAQ

Frequently Asked Questions

Where is your store located?

We are a 100% online based e-commerce store. The only physical locations we have are our office and distribution warehouse.

What are the payment methods available?

Currently we use PAYPAL for processing of payments.

Do you ship worldwide?

Yes, we ship globally.

How much is shipping?

We ship almost anywhere in the world! Because international shipping charges are based upon weight, dimensions and final destination, we must calculate the cost upon receipt of your order. When you place your order online, shipping charges will be displayed for your order.

When will my order be dispatched?

We dispatch the item within 24hours of receiving the order. If there is a delay, we will inform you by e-mail. International orders are usually delivered within 5 - 10 days from the order's ship date.

What shipping company do you use?

Our standard delivery method is via Royal Mail for both domestic and international orders. www.royalmail.com



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